Through our collaboration, we aim to empower our clients as stronger data-driven and customer-centric organizations and people.
CUSTOMER DATA INFRASTRUCTURE
We define, design and implement the data infrastructure & MarTech stack that is aligned with your business objectives.
Elevate Customer Experiences
We help you leverage your MarTech stack to drive enhanced customer experiences.
OUR PROVEN METHODOLOGY
Through a series of workshops we guide you through:
Identifying your business challenges in relation to customer data
Map your existing infrastructure & stakeholders along the customer journey
Turn your challenges into bite-size user stories ready for treatment
We design the current and future data components your organisation needs:
Data architecture design
MarTech stack design
Governance and RACI matrix
Implementation roadmap validation
We build, connect and improve your actual data architecture and MarTech stack:
Every user story is treated as a distinct mission to ensure business impact at every single step:
User stories production
User stories reporting & business insights
User stories optimization
Support & Maintenance
→ We help you understand what it takes to be ahead of the change rather than be driven by it
→ We help to make your marketing department data-driven
→ We help product teams understand how their website or applications are being used
→ We help them connect with CRO, A/B testing, backlog refinement and sprint planning
→ We ensure your activities around customer data are 100% compliant.
→ We help make the bridge between your customer data initiatives and it's legal requirements
DATA & ENGINEERING Teams
→ We empower data teams by creating the bridge with other teams or departments
→ We do this by providing services such as creating automated data pipelines or data-as-a-service
→ We provide you with an organised framework, methodology and tools in order to drive top of the line personalised experiences in the most qualitative and consistent way across all touch points