The rise of the Customer Data Platforms
OUR SERVICES
Through our collaboration, we aim to empower our clients as stronger data-driven and customer-centric organizations and people.
OUR PROVEN METHODOLOGY
ORIENTATION
1
Through a series of workshops we guide you through:
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Identifying your business challenges in relation to customer data
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Map your existing infrastructure & stakeholders along the customer journey
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Turn your challenges into bite-size user stories ready for treatment
BLUEPRINTING
2
We design the current and future data components your organisation needs:
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Data architecture design
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MarTech stack design
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Governance and RACI matrix
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Implementation roadmap validation
IMPLEMENTATION
3
We build, connect and improve your actual data architecture and MarTech stack:
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Technical implementation
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In-depth documentation
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Privacy compliance
EXPERIENCE DELIVERY
4
Every user story is treated as a distinct mission to ensure business impact at every single step:
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User stories production
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User stories reporting & business insights
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User stories optimization
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Support & Maintenance
WE UNITE
Marketing Teams
→ We help you understand what it takes to be ahead of the change rather than be driven by it
→ We help to make your marketing department data-driven
PRODUCT Teams
→ We help product teams understand how their website or applications are being used
→ We help them connect with CRO, A/B testing, backlog refinement and sprint planning
LEGAL Teams
→ We ensure your activities around customer data are 100% compliant.
→ We help make the bridge between your customer data initiatives and it's legal requirements
DATA & ENGINEERING Teams
→ We empower data teams by creating the bridge with other teams or departments
→ We do this by providing services such as creating automated data pipelines or data-as-a-service
UX Teams
→ We provide you with an organised framework, methodology and tools in order to drive top of the line personalised experiences in the most qualitative and consistent way across all touch points