Brussels, Belgium

Solution Architect

Do you think companies can improve on and deliver better customer experiences? Do you believe in the potential of Customer data and it's potential to work in the benefit of the customer? Do you want to work with industry leading MarTech providers? You're thrilled to mix business challenges with technology?

If you answered ‘yes’ to all of the above questions, the role as ‘Solution Architect’ will interest you! 

Human37 in a nutshell

 

Human37 is the very first ‘Customer Data Strategy’ agency in Europe. We help our clients be(come) more data-driven & customer-centric. Our vision is to shape a world that provides better customer experiences for individuals, starting with the customers of our clients. 

 

We do this by working on two main pillars: (1) we define, design and implement our clients’ data architecture and MarTech stack. (2) along the implementation, we help our clients operate their MarTech stack around identified business challenges and needs. We ensure our clients are deriving long term business value for their bottom line.

 

Your role at Human37

 

Your role as a Solution Architect will be to engage with clients and turn their business and customer data challenges into actionable solutions. You will actively take part and drive Human37’s data-led missions to multiple clients. Those missions will be driven by client objectives relating to data collection, MarTech implementations, and turning data into business insights and recommendations.  


As a Solution Architect, you’ll work directly with Human37’s co-founders across a variety of exciting pan-European projects at the cutting edge of the MarTech industry. We are looking for people who can rely on their past experiences to drive immediate business and project impact. As a Solution Architect, being proactive and entrepreneurial with a business-first mindset is a must. You don’t enjoy being put in a ‘box’ but thrive in a flexible role and environment. You are motivated by growing and evolving in a fast-paced start-up context.

As a Solution Architect you will:

Combine client- and business: 

  • Guide clients through their customer data maturity journey from collection, to unification, insights and activation

  • Translate clients’ business context and challenges into actionable projects aimed at improving their overall customer experience 

  • Build client relationships and engage on their business, MarTech and Customer data challenges

  • Participate in and lead client workshops 

  • Engage in business-driven analyses to turn data into insights and recommendations

With technical:

  • Turn functional requirements into technical specifications

  • Deliver best-in-class implementations of a variety of MarTech solutions (product & web analytics, CDP’s, …) 

  • Tackle complex challenges such as customer segmentation, churn & CLV

Your profile

  • Master’s degree (business, engineering, computer science) or equivalent 

  • 1 to 3 years of experience in either business consulting, data or MarTech fields

  • Fluent in English - our clients span across Europe. Additional languages (NL, FR, ES, DE, ... ) are a plus

  • Living in Belgium

  • Strong interest in new (marketing) technologies and the digital industry 

  • Proactive and entrepreneurial with a business-first mindset: you are motivated by growing and evolving in a fast-paced start-up environment. You don’t enjoy being put in a ‘box’ but thrive in a flexible role and environment

  • You are a team player but can work independently and autonomously

  • You enjoy being client-facing

  • Strong communication skills and an ability to break down complex information into relevant and digestible points for both colleagues and clients

  • Strong analytical skills

  • Knowledge of web analytics tools, CDP’s, A/B testing, digital marketing or marketing technology in general

  • Thrilled to help Human37 grow long term knowing you're one of the first joiners

 

What we offer

 

As one of the very first associates, you will have the chance to help shape the future of Human37. Your voice will be heard and you’ll have real responsibilities. You'll be supported by a robust growth and development track which you can help steer in the direction you desire (as long as it makes sense for the company). All while working on exciting pan-European projects at the cutting edge of the MarTech industry.  

 

You’ll be part of an exciting, high-paced and stimulating work environment. At Human37, we foster a dynamic culture where cooperation, open communication (radical candor), self-development and passion are at the core of what we do. 

 

We believe in a flexible working setup with work-from-home capabilities. Our offices in the heart of Brussels are easily accessible - quite literally across the street from Central Station - and have all the necessary facilities to create an engaging workplace.

 

We offer an attractive package including extra benefits, in line with your experience. 

 

Lastly, but certainly not least, fun team buildings, afterworks and our already legendary ‘Friday wrap-up’ sessions on our amazing rooftop terrace. Drinks included. 

Interested? Contact us at careers@human37.com. Looking forward to meeting you!

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